Contact
Questions about an order, delivery or finding the right size? Call or email us, or use the form below. If you have already placed an order, include your order number so we can help.
Customer support
Phone: +1 (839) 518-9426
Email: support@sparknoel.com
Returns and size exchanges
Contact us within 30 days of delivery to request a return or size exchange. We will email you the instructions and a prepaid return label. Please contact us before mailing your item.
Return facility (not a store and not the dispatch location):
SparkNoel Returns, 940 Woodlands Pkwy, Vernon Hills, IL 60061, United States
Business information
SparkNoel is an online store operated by VELOURA LIVING LIMITED, a company registered in Hong Kong.
Registered business address: Unit 2904-05, 29/F, Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong. This is a business address, not a retail store or a return address.
Orders are fulfilled and shipped by our supplier in China.